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CMA Manager- New Orleans
NEW ORLEANS LA 70181
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674378

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Wyndham Destinations

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  3 Views, 0 Applications  
 
CMA Manager- New Orleans
Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.





Position Responsibilities:





o Supervise team to meet and exceed budgeted tour flow and VPG through training, motivation, contests and strategic scheduling.



o Field Leader - motivate, train, oversee CMAs and deliver supplies.



o Help resolve guest issues, complaints.



o Assist Director with reports and site updates.



o Resort tour reception and sales/marketing liaison.



o Recruiting, Interviewing and Hiring CMAs.



o Assist Training Manager with training - new hire and on going.



o Attendance record keeping.



o Comply with Human Resource and company policies.


o Excellent communication skills, previous supervisory experience.



o History of reliability, dependability and effective follow through.



o 2 years management or supervisory and 1 year timeshare, time-share or vacation ownership experience required (CMP, OPC).



o Must be able to lift 25 lbs.



o Use of personal vehicle, valid driver's license and insurance required.



o Must be able to work flexible schedule.



o Must be proficient at Excel, Word and Outlook (Microsoft Office).




o Must have High School/GED.



*must have a minimum of 1-2 years of CMP/OPC management experience






Experience in these positions/industries a plus: OPC, CMP, CMA, CMR, hotel, resort, hospitality, customer service, account management, sales, business development, front desk, concierge, retail, server, restaurant, tourism, timeshare, inside sales, marketing, sales manager, sales agent, marketing representative, tourist information, host, tradeshow, event marketing, brand ambassador, welcome center representative, in-house marketing, vacation ownership sales, account manager, restaurant, vacation planner, appointment setter, business development, front desk, actor, customer service, marketing manager, marketing supervisor, sales agent, off property contact, community marketing representative, marketing representative, vacation planner, tourist information, welcome center representative, in-house marketing, timeshare, vacation ownership, in-house sales agent, front line sales agent, vacation counselor.

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